Responsibilities: •Greet and welcome visitors in a professional and friendly manner •Answer and direct phone calls to appropriate individuals •Maintain a tidy and organized reception area •Assist with administrative tasks such as filing, data entry, and scheduling appointments •Handle incoming and outgoing mail and packages •Provide general information to visitors and employees Requirements: •High school diploma or equivalent •Proven experience in a customer service or administrative role is a plus •Excellent communication and interpersonal skills •Proficient in using office equipment such as printers, scanners, and multi-line phone systems •Strong organizational and multitasking abilities •Familiarity with basic computer programs such as Microsoft Office Preferred Skills: •Bilingual proficiency in languages commonly spoken in the local community •Knowledge of office management procedures •Ability to remain calm and professional in high-pressure situations •Familiarity with basic office software and email systems •Strong attention to detail and accuracy',